
Shipping & Returns
Shipping Policy
Thank you for shopping with us! We offer shipping to customers in the United States and internationally. Please review our shipping policy before placing your order.
Order Processing Time Our team strives to process and ship orders as quickly as possible. Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays may experience longer processing times.
Shipping Methods We offer a variety of shipping options to meet your needs. Our shipping methods include:
-
Standard Shipping: Delivery within 5-7 business days.
-
Expedited Shipping: Delivery within 2-3 business days.
-
Overnight Shipping: Delivery within 1 business day.
Please note that shipping times may vary depending on your location, the shipping method you choose, and other factors outside of our control. We are not responsible for any delays caused by the shipping carrier.
Shipping Rates Shipping rates are calculated based on the weight and dimensions of your order, as well as your location and chosen shipping method. You can view your shipping costs at checkout before placing your order.
International Shipping We are happy to offer international shipping to our customers. Please note that international orders may be subject to additional customs fees, taxes, or duties that are not included in your shipping charges. These fees are the responsibility of the customer and must be paid at the time of delivery.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Lost or Damaged Packages In the rare event that your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
Returns and Exchanges If you are not satisfied with your purchase, please review our returns and exchange policy for instructions on how to return or exchange your item.
Return & Exchange Policy
30-Day Return Policy If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund. To be eligible for a return, the item must be unused and in its original packaging with all tags and labels attached. Please note that some items, such as perishable goods or personalized items, are not eligible for returns.
To initiate a return, please contact us at [insert contact information] with your order number and reason for the return. We will provide you with instructions on how to return the item and issue a refund once we receive and inspect the returned item.
Exchanges If you need to exchange an item for a different size or color, please contact us at [insert contact information] within 30 days of the delivery date. To be eligible for an exchange, the item must be unused and in its original packaging with all tags and labels attached. We will provide you with instructions on how to exchange the item.
Please note that we do not offer exchanges for international orders or for items that are not in their original condition.
Return Shipping Customers are responsible for the cost of return shipping, unless the item received was defective or incorrect. We recommend using a trackable shipping method and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refunds Once we receive and inspect the returned item, we will issue a refund to the original payment method within 3-5 business days. Please note that it may take additional time for the refund to appear on your account, depending on your bank or credit card issuer.